ACCESSIBILITY

Scheduling

Call 916.452.7874

48 Hours Cancellation Policy

In order to ensure that we can provide the finest in dental treatment, we must utilize our resources efficiently and effectively.  For your appointment, we allow a specific amount of doctor and hygienist time just for you.

As a courtesy, we ask that you give us notice at least 48 hours in advance of appointment changes or cancellations.  Cancellations with less than 48 hours notice create a tremendous burden on our practice in terms of loss of opportunity for other patients to be seen and in terms of overhead.  We thank you in advance for the courtesy of providing 48 hours notice for appointment changes or cancellations.

Inadequate Cancellation Notice

We do require that you provide our office with 48 hours notice for canceling or rescheduling appointments.   We do understand that emergencies can arise, and for this reason, we will reschedule a missed appointment for a maximum of 2 times.  We are unable to reschedule patients that do not give us sufficient notice 3 times.

Arriving Late

When a patient arrives late for an appointment, it may or may not be possible to start or complete the treatment in the remaining reserved amount of time.   To provide you with proper professional care, it may be necessary to reschedule your appointment or book an additional appointment to complete treatment.

Reminders

As a courtesy, we have both text and email reminders.  If we are unable to reach you we will still expect you to arrive for your appointment.

 

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